jjl5 Privacy Policy

01. Introduction

jjl5 ("we," "us," "our") operates the online gaming platform available at jjl5.net. We take the privacy of our players seriously. This Privacy Policy describes the types of personal information we collect from players who register and use the jjl5 platform, how we use and protect that information, and the rights available to you under applicable Philippine law.

By registering an account on jjl5 or continuing to use the jjl5 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the jjl5 platform.

This Privacy Policy should be read alongside the jjl5 Terms & Conditions, which govern your use of the platform as a whole.

02. Data Controller

jjl5 is the data controller responsible for the personal information collected through the jjl5 platform. As data controller, jjl5 determines the purposes and means of processing your personal data. All data processing activities carried out by jjl5 are conducted in accordance with the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations.

Where jjl5 engages third-party service providers to process personal data on its behalf, those providers act as data processors and are bound by contractual obligations to process data only in accordance with jjl5's instructions and applicable data protection law.

03. Personal Data We Collect

3.1 Registration Data

When you create a jjl5 account, we collect the following personal information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Username and password (password stored in encrypted form)

3.2 Identity Verification Data

As part of our Know Your Customer (KYC) process, jjl5 may collect copies of government-issued identification documents, proof of address documents, and proof of payment method ownership. This may include scanned copies or photographs of your PhilSys National ID, passport, driver's licence, SSS/GSIS ID, or other accepted Philippine government-issued identification.

3.3 Financial Data

jjl5 collects transaction data related to deposits and withdrawals, including payment method details (GCash account reference, PayMaya account reference, BPI/BDO/Metrobank account details), transaction amounts in Philippine Peso (₱), transaction dates and times, and transaction reference numbers. jjl5 does not store full bank account numbers or card numbers on its servers.

3.4 Gameplay Data

jjl5 collects data relating to your gaming activity on the platform, including games played, bet amounts, game outcomes, session duration, and responsible gaming tool usage. This data is used to operate the platform , monitor for problem gambling behaviour, and comply with regulatory reporting requirements.

3.5 Technical and Device Data

When you access the jjl5 platform, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and pages visited on the jjl5 platform. This data is used for security monitoring, fraud detection, and platform optimisation.

04. How We Collect Your Data

jjl5 collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.
• Automatically — through cookies, log files, and similar tracking technologies when you access and use the jjl5 platform.
• From third parties — from identity verification service providers, payment processors, and fraud prevention services where necessary to verify your identity or process transactions.
• From regulatory sources — where required by law, jjl5 may receive information from regulatory authorities or law enforcement agencies.

05. How We Use Your Personal Data

jjl5 uses the personal data we collect for the following purposes:

jjl5 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have provided explicit consent.

06. Legal Basis for Processing

jjl5 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity — processing required to fulfil our obligations under the jjl5 Terms & Conditions, including account management, transaction processing, and game operation.
• Legal obligation — processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and regulatory reporting obligations.
• Legitimate interests — processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent — processing for optional purposes such as promotional communications, where you have provided explicit consent. You may withdraw consent at any time by contacting jjl5 support.

07. Sharing Your Personal Data

7.1 Service Providers

jjl5 shares personal data with trusted third-party service providers who assist in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, fraud detection services, customer support platform providers, and cloud hosting services. All service providers are contractually required to process personal data only for the purposes specified by jjl5 and to maintain appropriate security standards.

7.2 Regulatory and Law Enforcement Authorities

jjl5 may disclose personal data to regulatory authorities, law enforcement agencies, or other government bodies where required by applicable Philippine law, court order, or regulatory directive. jjl5 will notify affected players of such disclosures where permitted by law.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jjl5's business, personal data held by jjl5 may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.

7.4 No Sale of Personal Data

jjl5 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Any sharing of personal data is limited to what is necessary to operate the jjl5 platform and comply with legal obligations.

08. Data Retention

jjl5 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data — retained for the duration of your account and for a minimum of five years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction records — retained for a minimum of five years from the date of the transaction.
• Identity verification documents — retained for a minimum of five years following account closure or the completion of the relevant verification process.
• Gameplay data — retained for the duration of your account and for two years following account closure.
• Technical and device data — retained for up to 12 months from the date of collection.
• Customer support records — retained for three years from the date of the last interaction.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with jjl5's data disposal procedures.

09. Data Security

jjl5 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jjl5 platform.
• Encryption of sensitive data at rest, including passwords and financial information.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of the jjl5 platform infrastructure.
• Multi-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and potential security incidents.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jjl5 will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act.

10. Cookies and Tracking Technologies

10.1 What Are Cookies

Cookies are small text files placed on your device when you visit the jjl5 platform. They allow the platform to recognise your device, maintain your session, and remember your preferences. jjl5 also uses similar technologies such as web beacons and local storage for comparable purposes.

10.2 Types of Cookies Used

10.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the jjl5 platform and prevent you from accessing certain features. Instructions for managing cookies are available in the help documentation of your browser.

11. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jjl5:

• Right to be informed — the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of access — the right to request a copy of the personal data jjl5 holds about you.
• Right to rectification — the right to request correction of inaccurate or incomplete personal data.
• Right to erasure — the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object — the right to object to certain processing activities, including processing for direct marketing purposes.
• Right to data portability — the right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint — the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the jjl5 support team. We will respond to all valid requests within the timeframes required by the Philippine Data Privacy Act. We may need to verify your identity before processing your request.

12. Minors and Age Restriction

The jjl5 platform is strictly for individuals who are 21 years of age or older in accordance with Philippine regulations governing casino-style online gaming. jjl5 does not knowingly collect personal data from individuals under the age of 21. If jjl5 becomes aware that personal data has been collected from a person under 21, the account will be immediately closed and all associated personal data will be deleted, except where retention is required by law.

If you believe that a minor has registered on the jjl5 platform, please contact jjl5 support immediately so that appropriate action can be taken.

13. Changes to This Privacy Policy

jjl5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. Material changes to this Privacy Policy will be communicated to registered players via the jjl5 platform prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page.

Your continued use of the jjl5 platform following notification of changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the revised policy, you must stop using the jjl5 platform and may request account closure by contacting jjl5 support.

14. Contact and Data Privacy Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jjl5, please contact our support team. jjl5 has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with jjl5's response to your data privacy concern. This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions.